Contact PlanetPath | Feedback, Support & Corrections

Contact

Get in Touch With PlanetPath

Have a question, found something that doesn’t look right, or have an idea for the calculator? Send us a message. Feedback and corrections help us keep PlanetPath accurate and useful.

Send us a message

Fields marked with an asterisk are required.

What is your message about?

0 / 5,000

We use your details only to reply to your message. See our Privacy Policy.

How we can help

Choose the topic that best fits your message. Each one lists the details that help us respond quickly.

  • General Questions

    Questions about PlanetPath, planetary distances, or how to use the site.

    Helpful to includeWhat you’d like to know and where you looked first.

  • Calculator Feedback

    Ideas for new features, planets, units or ways to present results.

    Helpful to includeWhat you were trying to do and how the calculator could make it easier.

  • Technical Support

    Something isn’t loading, a button doesn’t respond, or a page looks broken.

    Helpful to includeYour device, browser, the page address, and the steps that caused the problem.

  • Content Corrections

    A fact, figure or explanation on PlanetPath that looks wrong or out of date.

    Helpful to includeThe page, the exact text or number, the correct value, and a source we can check.

Getting a useful response

We read every message. To help us understand your request, please give enough detail that someone who wasn’t looking at your screen could follow what happened.

Response times can vary, and not every message needs a reply, but clear, specific messages are the easiest for us to act on. Corrections with a checkable source are especially valuable.

Hard to act on
“The calculator is wrong.”
Easy to act on
“On the Planet Calculator, the Saturn profile lists 293 known moons. NASA’s Saturn moons page now shows a higher count. Here is the link so you can check it.”